Shipping & Returns

We want you to love your Easton Marley pieces. If something isn’t quite right, we’re happy to help.

Return Requests are accepted within 7 days of delivery.

Shipping

  • Please allow 1–2 business days for your order to be thoughtfully processed and packed. Orders are processed Monday–Friday, excluding holidays!
  • Shipping options and estimated delivery times are shown at checkout. Delivery estimates begin once your order has shipped and do not include processing time.
  • Once your order ships, you’ll receive a confirmation email with tracking information. Please allow up to 48 hours for tracking to update.

Expedited Shipping

  • Need your order sooner? Email contact@eastonmarley.com and we’ll do our best to accommodate. Please note that expedited shipping does not automatically bypass our standard processing time.

Pre-Orders

  • Pre-order items will ship according to the estimated shipping window listed on the product page. These dates are estimates and may occasionally shift due to production or carrier delays.

International Orders

  • International orders may be subject to customs duties, taxes, or import fees determined by the destination country. These charges are the responsibility of the customer.

Lost or Missing Packages

  • Once an order has been transferred to the carrier, delivery is outside of Easton Marley’s direct control. Easton Marley is not responsible for packages marked as delivered by the carrier.
  • If you believe your package has been lost in transit, please contact contact@eastonmarley.com and we’ll assist where possible.

Eligibility

  • Items must be unworn, unused, and in original packaging, with all tags and accessories.
  • Returns must be sent back within 7 days of delivery.
  • Shipping options and estimated transit times are shown at checkout based on your location. Delivery estimates apply after your order has shipped and do not include processing time. Shipping times are estimates and may be affected by customs or carrier delays.
  • International orders may be subject to customs duties, taxes, and import fees upon arrival. These charges are determined by your local customs authority and are the responsibility of the customer. We are unable to reimburse or cover these fees.
  • International return shipping must be arranged and paid for by the customer. As a small business, we're unable to provide prepaid international return labels. Please use a trusted carrier of your choice and email us your tracking number once your return has been shipped.
  • Sale items are not eligible for return.

How to return

  1. Email us at contact@eastonmarley.com with your order number and reason for return.
  2. Once approved, we’ll send return instructions.
  3. Send your item back using the provided details.

Refunds

Once your return is received and inspected, your refund will be issued to your original form of payment.

Please allow a few business days for processing.